Program support
Elan has a proven model to grow our partner’s card business, driving not only account and balance growth, but making your credit card the primary card your customers use.
A dedicated account executive will support your continued success, but at the end of the day you control all aspects of the card program.
Digitally focused
Built on a strong foundation, Elan is dedicated to continuously enhancing the digital experience, including fraud protection and security. Through mobile app access, mobile payments and easy to use rewards, we provide your cardmembers the digital tools they need for their day-to-day life. You expect a platform that puts technology first, and we deliver from account origination through servicing.
API integration
Our suite of more than 25 APIs is actively expanding to support additional functions and related products. API enablement is seamlessly integrated into your digital environments to share data and enhance the cardmember experience. This investment in modernization provides a faster, more efficient implementation of our credit card program, and an effortless experience for cardholders.
Extensive marketing and reporting
At no additional cost, you may choose to integrate any of our marketing solutions to support your program's growth. We offer everything from email to digital display advertising and direct mail to telemarketing. Detailed reporting through our partner portal allows leaders to monitor real-time sales and adjust strategies as needed.
We continue to invest heavily in this area as it ties directly to new account growth.
Employee training and resources
Elan engages a multi-pronged approach to initial training and ongoing employee knowledge development. Our exclusive online partner portal, the Client Resource Center (CRC), houses training, marketing, reporting, promotions, and application processing.
Use the CRC to review applications and account servicing, enroll in branch promotions, activate marketing campaigns, order collateral, and create detailed reports to monitor performance.
Underwriting
We provide a dedicated team with a strong underwriting methodology, streamlined processes and tools to provide high approval rates across the risk spectrum. We will work with your front-line employees to utilize each customer's relationship information when reviewing applications.
State of the art products
Elan's product suite is designed to integrate seamlessly into your financial institution and offer the best products to your consumer and business accounts. Learn more about available cards.
Your customers are our priority
We invest heavily in a strong digital experience for cardholders — a critical component to engagement and retention. Learn more about the support and enhancements designed for cardmembers.
"Our number one goal is to deepen our relationships. Elan helps us do that. Our partnership with Elan is really an extension of our team."
— Heather Lashway, Berkshire Bank
Learn more about the partnership here.
Start a conversation
If you are interested in learning how Elan can help build your credit card program, we'd love to hear from you.